Terms of Services

Welcome to Peachcloud . These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Information

This website is operated by Peachcloud .Throughout the site, the terms “we,” “us,” and “our” refer to Peachcloud.

By visiting our website and/or purchasing products from us, you agree to these Terms, including any additional policies referenced herein.

If you do not agree to these Terms, you may not access or use our services.

2. Eligibility and Account Terms

By using this website, you confirm that:

You are at least 18 years old or are using the website under parental supervision.
The information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account and password.
You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or engage in suspicious activity.

3. Products and Services

We strive to display our products as accurately as possible. However:

Product colors may vary slightly depending on device screens and lighting.
Handmade or aesthetic products may have minor variations.
Product availability may change without notice.

We reserve the right to discontinue or modify products at any time without prior notice.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Modify prices at any time
Correct pricing errors
Cancel orders placed with incorrect pricing

Payments must be made through approved payment methods available on the website.

By making a purchase, you authorize us and our payment providers to process your payment information securely.

We may use third-party payment gateways such as Razorpay, Cashfree, Shopify Payments, or similar providers.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Cancel orders suspected of fraud or unauthorized activity
Request additional verification before processing an order

If your order is cancelled after payment has been processed, the applicable refund amount will be issued to your original payment method.

6. Shipping and Delivery

We aim to process and dispatch orders within 2-3 days .

Delivery timelines may vary depending on:

Customer location
Courier availability
Weather or unforeseen circumstances
Public holidays

While we strive for timely delivery, Peachcloud is not responsible for delays caused by third-party courier services or events beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for failed deliveries due to incorrect addresses or contact details.

7. Returns, Exchanges, and Refunds

Our return and refund policies are outlined separately on our website.

In general:

Products must be unused and in original condition for return eligibility.
Certain categories such as hygiene-related, personal care, customized, or sale items may not be eligible for return.
Refunds, if approved, will be processed within 4-5 days .

We reserve the right to reject returns that do not meet our policy conditions.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product images
Graphics
Website design
Text and descriptions

is the intellectual property of Peachcloud and may not be copied, reproduced, distributed, or used without written permission.

9. Prohibited Uses

You agree not to use the website for:

Any unlawful purpose
Fraudulent transactions
Violating intellectual property rights
Uploading malicious code or harmful software
Attempting unauthorized access to systems or accounts
Harassing, abusing, or harming others
Spamming or transmitting misleading information

We reserve the right to terminate access for users engaging in prohibited activities.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party content
External websites
Privacy practices
Products or services offered by third parties

Your interactions with third-party platforms are governed by their own policies and terms.

11. Limitation of Liability

To the fullest extent permitted under applicable law, Peachcloud shall not be liable for:

Indirect or incidental damages
Loss of profits or data
Delivery delays
Service interruptions
Errors or inaccuracies on the website
Damages arising from use or inability to use our products or services

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

12. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee:

Uninterrupted website access
Error-free operation
Complete accuracy of all information

Customers use the website and products at their own discretion and risk.

13. Indemnification

You agree to indemnify and hold harmless Peachcloud , its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

Your violation of these Terms
Misuse of the website
Breach of applicable laws or third-party rights

14. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

15. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

Changes will become effective immediately upon posting on the website. Continued use of the website after updates constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or transactions with Peachcloud shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.

17. Contact Information

For any questions regarding these Terms of Service, you may contact us at:

Peachcloud
Amritsar , Punjab , India
Email: kaurkiranj201@gmail.com