Privacy Policy

Last Updated: 18-05-2026

Welcome to Peachcloud . Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with Peachcloud , we may collect the following types of information:

Personal Information

We may collect information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Shipping and billing address
Payment information
Order history
Account login details (if applicable)

Non-Personal Information

We may automatically collect certain technical information, such as:

IP address
Browser type and device information
Pages visited on our website
Time spent on pages
Referral sources
Cookies and browsing behavior

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Processing and fulfilling orders
Managing payments and transactions
Providing customer support
Sending order confirmations and shipping updates
Improving our products, services, and website experience
Preventing fraud and unauthorized transactions
Complying with legal obligations
Sending promotional emails, newsletters, or offers (only if you opt in)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your cart
Understand website traffic and performance
Improve website functionality and marketing

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services to operate our business effectively. These services may include:

Payment gateways
Shipping and logistics providers
Website hosting platforms
Analytics tools
Marketing and email service providers

These third parties only receive the information necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.

Examples may include platforms such as Shopify, Razorpay, Cashfree, Google Analytics, Meta, and shipping partners.

Please note that third-party services have their own privacy policies, and we encourage you to review them separately.

5. Payment Information

All payment transactions are processed securely through trusted third-party payment providers. Peachcloud does not directly store your complete debit card, credit card, UPI, or banking information on our servers.

Payment processing is subject to the security practices and privacy policies of the respective payment gateway providers.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

Unauthorized access
Misuse
Disclosure
Loss or destruction

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Customer Rights

As a customer, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data, subject to legal obligations
Withdraw consent for marketing communications
Request information about how your data is being used

To exercise these rights, please contact us using the details provided below.

8. Retention of Information

We retain personal information only for as long as necessary to:

Fulfill orders
Resolve disputes
Maintain business records
Comply with legal and tax obligations

Once information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Children’s Privacy

Peachcloud does not knowingly collect personal information from individuals under the age of 18. If we become aware that information from a minor has been collected without parental consent, we will take appropriate steps to remove it.

10. Links to External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Peachcloud
Amritsar , Punjab
Email: kaurkiranj201@gmail.com

13. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising in relation to this policy shall be subject to the jurisdiction of the courts located in Punjab, India.